Immigration, Refugees and Citizenship Canada (IRCC) is conducting an online survey of newcomer experiences using online settlement services. The survey will help IRCC understand which settlement services are working well, and what needs improvement. This will help IRCC strengthen its Settlement Program to better meet the needs of newcomers to Canada.

About the survey

Participation in the survey is voluntary and confidential. IRCC will only use the information from the survey to help improve the department’s programs and services. Participants’ answers won’t affect any past, current or future applications with IRCC.

  • Beginning on August 23, 2022, an invitation to take the survey will be sent by email to newcomers who used settlement services between 2020-2021, and who are now at least 18 years old.
  • The online survey takes about 10 minutes to complete.
  • It’s available in multiple languages: English, French, Chinese, Arabic, Farsi and Tigrinya.
  • The deadline to complete the survey is September 13, 2022.

More information about the invitation to participate in the survey

  • Participants will receive an invitation by email to take the online survey
  • The survey link starts with
  • There are no attachments
  • There will be an email address to contact IRCC with any questions

We extend our thanks to those who participate in this survey and help IRCC improve its settlement and resettlement services.

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C-nations Immigration Inc.

Cino Joy Naduvilekoot

Licensed Immigration Consultant
Licensing Number: R 711348
Regulated Canadian Immigration Consultant (RCIC)